Town of Framingham Department of Public Works’ Capital Improvement Program
Welcome to the Department of Public Works’ Capital Improvement Program (CIP) website. This site was created to provide important information to Framingham residents and business owners as well as those that visit or commute through our community. As you navigate the site you’ll find capital improvement
project descriptions,
traffic alerts and construction zone maps, notices of planned and unanticipated interruptions of services and other helpful information. We encourage you to visit this site often and welcome your
feedback.
About the Capital Improvement Program
The Town of Framingham has embarked on an extensive capital improvement program of its critical infrastructure systems – roadways and traffic management, water distribution, wastewater collection and stormwater conveyance. Major portions of these vital systems have exceeded their life expectancy, are prone to failure, require excessive operation and maintenance support and consume unnecessarily large quantities of energy. In addition, regulatory requirements mandate many of these necessary upgrades. The goals of this program include maintaining regulatory compliance, improving system condition and reliability and reducing energy consumption. The CIP will be fully coordinated with other Town,
State and private projects to maximize cost effectiveness.
Construction work, particularly of this magnitude, can be disruptive. We ask for your patience and are committed to doing everything possible to minimize these impacts. We have set up a 24/7 call center to answer questions and ensure prompt response to concerns and problems. Please see the details below.
Have Questions or Need Assistance? 
Call Center representatives can assist you with Capital Project information, and connect you with the appropriate Town of Framingham personnel if your water service is interrupted or you are experiencing problems with water quality, access to your home or business or another impact related to the Capital Construction Projects in your area or neighborhood. Representatives can also connect you with DPW staff to address issues and complaints, or emergencies needing immediate response.
You can also contact the Framingham Department of Public Works, Capital Program Office, during regular business hours, Monday through Friday 8:00 a.m. to 4:30 p.m. by calling 508-532-6040 or by email to nml@framinghamma.gov.